At Disney, we are committed to protecting your privacy and ensuring a safe and enjoyable experience for all our users. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our websites, mobile applications, and other Disney-owned services (collectively, the “Disney Services”).
Collection of Information:
- Personal Information: We may collect various types of personal information from you when you voluntarily provide it to us. This includes, but is not limited to, your name, email address, postal address, phone number, and payment information when you create an account, make a purchase, or sign up for newsletters.
- User Content: Disney allows users to upload or submit content, such as comments, reviews, photos, or videos. Please be aware that any personally identifiable information you choose to disclose in such content can be read, collected, or used by others. We encourage users to exercise caution when sharing personal details.
- Usage Data: When you use our websites or applications, we may automatically collect certain information about your device and usage. This may include your IP address, browser type, operating system, unique device identifiers, and information about your interaction with our services, such as pages visited, content viewed, and search queries performed.
Use of Information:
- Providing and Improving Services: We use your personal information to provide, maintain, and improve the Disney Services. This includes processing your transactions, responding to your inquiries, and offering customer support. We may also use your data to personalize your experience, recommend products or content, and provide tailored advertising.
- Communication: Disney may use your email address or other contact information to send you important notifications, updates, and promotional materials, such as newsletters, special offers, or surveys. You can control your communication preferences and opt-out of promotional emails at any time.
- Aggregate Analysis: We may analyze aggregated data to understand user behavior, preferences, and trends. This aggregated information does not identify individual users and is used to enhance our services and for statistical analysis.
Disclosure of Information:
- Affiliates and Subsidiaries: We may share your personal information with our affiliated companies and subsidiaries to provide and improve our services, including the sharing of user content and account information.
- Service Providers: Disney may engage third-party service providers to assist us in providing certain services, such as payment processing, data analysis, email delivery, customer support, and advertising. These providers have limited access to your information and are contractually obligated to maintain the confidentiality of the data.
- Legal Requirements: We may disclose your information if required by law or in response to a valid legal request (such as a subpoena, court order, or government request) or when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.
- Business Transfers: In the event of a merger, acquisition, or asset sale, user information may be one of the transferred assets. We will notify you before your data is transferred and becomes subject to a different privacy policy.
Cookies and Similar Technologies:
Disney uses cookies, web beacons, and similar technologies to enhance your experience, understand usage patterns, and personalize content. Cookies are small data files stored on your device that allow us to recognize your browser or device. You can control cookies through your browser settings, but please note that disabling cookies may affect your user experience.
Third-Party Services and Advertising:
Our services may include links to third-party websites, applications, or services that operate independently from Disney. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies when you leave our services. Additionally, we may allow third-party advertising companies to serve ads on our behalf across the internet. These companies may use cookies or similar technologies to provide you with more relevant advertising.
Children’s Privacy:
Disney is committed to protecting the privacy of children. Our services are primarily intended for general audiences. However, certain areas may be subject to age restrictions as per local regulations. We do not knowingly collect personal information from children without parental consent. If we become aware that a child has provided us with personal data without parental consent, we will take steps to remove the information and terminate the account.
Your Choices and Controls:
You have choices regarding the personal information you provide to us:
- Account Information: You can access and update your account information at any time by logging into your account.
- Communication Preferences: You can unsubscribe from promotional emails by following the instructions provided in the emails, or by updating your preferences in your account settings.
- Cookies: Most web browsers allow you to manage your cookie settings. You can choose to block or delete cookies, but this may impact your user experience.
International Users:
Disney Services may be accessed by users worldwide. By using our services, you understand and acknowledge that your personal information may be transferred to and processed in countries other than your country of residence, where data protection laws may differ.
Data Retention:
Disney retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with our legal obligations. We may also retain certain data for legitimate business purposes or as required by law.
Changes to this Privacy Policy:
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or by other appropriate means.
Contact Us:
If you have any questions, concerns, or requests regarding your privacy, please feel free to contact us at [email protected].