At Disney, we believe in creating magical experiences for all our guests, including those with disabilities. We strive to ensure that our products and services are accessible to everyone, and we are committed to providing an inclusive environment that respects and supports the needs of our diverse audience. This Accessibility Statement outlines our ongoing efforts to enhance accessibility and usability.
Web and Mobile Accessibility:
- Website Accessibility: Our official websites are designed and regularly reviewed to ensure accessibility for individuals with disabilities. We aim to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. This includes providing alternative text for images, ensuring proper heading structures, enabling keyboard navigation, and optimizing content for screen readers. We also work towards making our website compatible with assistive technologies.
- Mobile Applications: Disney mobile apps are developed with accessibility in mind. We follow platform-specific accessibility guidelines (such as iOS and Android accessibility standards) to provide a seamless experience for all users. Our apps offer features like adjustable font sizes, contrast options, and compatibility with screen readers. We continuously improve our apps to enhance their accessibility.
Video and Audio Accessibility:
- Closed Captioning: We offer closed captioning for a wide range of our video content, including movies, TV shows, and online videos. This enables individuals with hearing impairments to enjoy and understand our visual media.
- Audio Description: Disney is dedicated to providing audio description services for select visual media, describing important visual elements to enhance accessibility for individuals with visual impairments.
- Alternative Formats: We strive to make our audio and video content accessible by providing transcripts, subtitles, and alternative formats upon request.
Assistive Technologies:
- Our websites and applications are designed to be compatible with various assistive technologies, including screen readers, speech recognition software, and alternative input devices. We provide appropriate labeling and instructions to ensure a smooth user experience.
Continuous Improvement:
- Accessibility is an ongoing journey, and we are dedicated to making improvements over time. We regularly test and audit our digital properties to identify and address accessibility barriers. User feedback is valuable to us, and we encourage users to report any accessibility concerns or suggestions.
Training and Awareness:
- Disney provides training to our staff to raise awareness about accessibility best practices. We believe that an informed team contributes to the creation of accessible content and experiences.
Contact Information:
- We welcome your feedback and questions regarding accessibility. If you encounter any accessibility barriers or have suggestions for improvement, please reach out to us at [email protected]. Your input helps us identify areas we can work on to enhance the overall user experience.
At Disney, we are committed to fostering an inclusive environment and ensuring that our services are accessible to people of all abilities. We value your feedback and continuously work towards making our products and services accessible to the widest possible audience. Thank you for choosing Disney!